Job: Customer Service Representative (Inbound)

Title Customer Service Representative (Inbound)
Categories Retail
Salary $12/hr
Location McAllen, TX
Job Information

Monday-Friday, 8AM-5PM | Monday-Friday, 9AM-6PM

Job Duties:

  • Answer incoming customer phone calls and take appropriate action for each call
  • Input data into the company computer platform to keep each customer record updated
  • Maintain customer satisfaction ratings based on criteria set forth by company
  • Help clients cancel, renew, or open new accounts
  • Provide information about services or products to potential clients

Job Requirements:

  • Bilingual in Spanish and English, preferred
  • Customer Service experience
  • High School Diploma or GED required
  • Proficient in Microsoft Systems such as Word, Excel, and Outlook
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